11-16-2011 04:34 AM - edited 03-17-2019 02:11 PM
Hi,
I have an issue to activate my Jabber for iPhone.
I have CUP server in latest version 8.6
My CUCM is in version 6.5.1
And my Jabber for iPhone is the latest version.
Only error message I have is username is not valid even if I enter my real account or a fake one.
Could you advise what can be the probbem.
Brgds, Lionel
11-16-2011 06:00 AM
Try to log into CUPS User Option page (http://ip-address-of-CUP/ccmuser) with the credntials you tried to use on Jabber. See if that works.
If not, forget about iPhone/Jabber and troubleshoot from CUPS/CUCM first.
Michael
11-16-2011 06:33 AM
11-24-2011 01:53 AM
Hi,
Here is a trace capture on Cups server.
So my Cup server is not answering to my request is it normal ?
admin:utils network capture src 10.252.1.209
Executing command with options:
size=128 count=1000 interface=eth0
src=10.252.1.209 dest= port=
ip=
10:50:25.841652 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: S 1612901517:161 2901517(0) win 65535
10:50:25.845656 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 3822012617 win 33304
10:50:25.851585 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: P 0:132(132) ack 1 win 33304
10:50:25.856688 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 1052 win 3 2778
10:50:25.885445 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: P 132:330(198) a ck 1052 win 33304
10:50:25.897109 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 1058 win 3 3301
10:50:25.898979 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 1111 win 3 3277
10:50:25.900996 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: P 330:1055(725) ack 1111 win 33304
10:50:25.931457 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 1788 win 3 2965
10:50:25.935599 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 1825 win 3 3285
10:50:25.935609 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: . ack 1826 win 3 3285
10:50:25.939002 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: P 1055:1092(37) ack 1826 win 33285
10:50:25.939135 IP 10.252.1.209.50165 > CUPS11.champ.aero.8443: F 1092:1092(0) a ck 1826 win 33285
02-23-2012 05:46 AM
Hi,
I had the cisco jabber which replace the CUPS on windows.
And I have an interesting bug that could explain why it's not working as well on iphone.
There is a bug in cisco jabber beta 2 with userid authentication for the @ character.
As I have the following error I imagine error is the same on the version for iPhone
Beta 2 has been stopepd for version beta 3 in March
Brgds, Lionel
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