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Phone registration issues - which log /debug files to look at on CUCM?

Answered Question
Sep 15th, 2011
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Where on a CUCM (8.6.1) can I find the log / debug files for phone registration issues?


I'm having phone registration problems with the Jabber client on an Android phone. The Jabber client gives no error message other than "Restration Rejected".


The same Jabber client registers fine on a 7.1.5 system so I am fairly confident my configuration settings are OK.


Thanks


Andy

Correct Answer by Payal Bhaduri about 5 years 11 months ago

Hi,



You can look at the cucm traces (the sdi and the sdl) to understand the cause.



http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

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