Can I ask if there is a list of explanations for random UC320 reloads? I couldnt see anything in the manual. We have a customer who has experienced a few "SIP triggered" reloads as per the reload reason on their SPA handsets.. Id like a more detailed explanation as to what could have caused them? Some are obvious like "VLAN change".. Points to CDP or LLDP issues. But SIP Triggered is not so obvious to me..
For this particular customer I have notice that under Config -> Ports and Trunks -> Outbound Trunks there where SIP trunks selected that may not be in service right now. The SIP trunks where configured as an overflow for the customers primary four channels of ISDN on a Mediatrix box. I wonder if when the customer had hit channel 5 the UC tried the SIP but crashed due to them being down for some reason? Bit of a hunch really but does this sound feasable?..
I have unticked the SIP trunks from Outbound Trunks and the crash problem seems to have stopped? However, we are monitoring things just in case..
Thanks in advance for any input.