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Can't connect Movi to VCS in-house

Jeremy Morris
Level 1
Level 1

‎02-01-2012 06:41 AM - edited ‎03-17-2019 02:13 PM

I cant seem to get Movi working in-house.  I've got 4.3 (Jabber) loaded on my Dell laptop (Windows 7).  I enter in the IP address of the VCS Control with no luck.  I also use the DNS name of the Control and I get a DNS lookup error.  But when I go to our DNS server, the name is correct.  What am I missing?

Thanks.

Jeremy

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5 Replies 5

Alok Jaiswal
Cisco Employee
Cisco Employee

‎02-01-2012 09:27 AM

Hi Jeremy,

Please check the below link for the port details:

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Authenticating_Devices_Deployment_Guide_X7-0.pdf

check appendix 5

Thanks

Alok

0 Helpful

Alok Jaiswal
Cisco Employee
Cisco Employee
In response to Alok Jaiswal

‎02-01-2012 09:33 AM

Hi Jeremy,

Please ignore my previous reply..it was a typo error...

One important thing you didn't tell us is about the deployment scenario for MOVI. You are using provisoning database to authenticate or you are authenticating the MOVI using AD.

Thanks

Alok

0 Helpful

Jeremy Morris
Level 1
Level 1
In response to Alok Jaiswal

‎02-01-2012 09:38 AM

I did upload the latest XML and created a user with login/password.

0 Helpful

Garvan Long
Level 1
Level 1
In response to Jeremy Morris

‎02-01-2012 02:41 PM

Have you specified a SIP server in the Movi provisioning configuration on TMS  ?

0 Helpful

Jeremy Morris
Level 1
Level 1
In response to Garvan Long

‎02-02-2012 09:16 AM

I spent a couple hours in a WebX with Cisco yesterday and seems there's an issue in the VCS regarding the TMS Agent replication...

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