Movi 4.3 Phone Books

Unanswered Question
Feb 7th, 2012

In the new Cisco Jabber Video for Telepresence 4.3 (name just flows off the tongue)....I notice when searching entries in the phone book, it now breaks the device down into every possible dialing method.  So I can search for one device and it shows up 4 times by IP, E.164, SIP, etc.  Is this a new "feature" or potential defect if anyone else has noticed.

Thanks in advance

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Magnus Ohm Tue, 02/07/2012 - 13:49


This is not a new feature. What phonebooks have you given Movi access to? And check the entries in those phonebooks for what "contact methods" they have. An entry can have several contact methods linked to them including SIP, H323, E164, IP, EMail, Phone etc.. all these will show up when doing a lookup in the directory from Movi.


Jens Didriksen Tue, 02/07/2012 - 15:14

The only systems showing up with different addresses when I do a lookup in the directory from Movi, are systems which does not have an assigned SIP address - otherwise only SIP addresses show up for me - which is the way I like it.

Magnus Ohm Tue, 02/07/2012 - 21:38

Hi systems or other Movi users?

In order to be assigned a sip address the Movi user needs to log in at least once to get an associated device.


Sent from Cisco Technical Support iPhone App

Jens Didriksen Tue, 02/07/2012 - 21:49

All systems registered with a SIP address - and Movi users after they have logged in.

Systems not registered with a SIP address shows up with IP address, E.164 Alias and H.323 I.D.


a.khurshid Wed, 02/08/2012 - 07:53

It sounds like the issue we ran into when upgraded TMS to 12.6 way back whenever. As a result of seeing multiple entries per device, we changed to manual phonebooks that have only 1 entry / protocol per device.


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