Cisco Jabber for Windows User Photos

Answered Question
May 16th, 2012
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CUPS 8.6.3

Jabber Client for Windows Version 9.0.1 Build 8802


I noticed that the Cisco Jabber for Windows Client does not automatically update with the photos that updated in Active Directory.


I had updated a user's photo in AD and noticed that it would not change. I browsed to "C:\Users\<user name>\App Data\Local\Cisco\Unified Communications\Jabber\CSF\Photos" and had to manually delete the user photos in this folder. I exited out of the Jabber Client and restarted the program. When I did this, the Jabber Client crashed, I saved the crash report, and re-opend the Jabber client. This time the client opened properly, and the updated photos were now appearing!


Seems like Cisco would not have set the photos to Cache to the local computer....


Any thoughts?

Correct Answer by Jasmeet Sandhu about 5 years 2 months ago

Hey Ellen,


Seems like the similar issue with CUPC. I had a discussion previously with our Dev Team for CUPC caching Photos locally.


This has been identified in the following enhancement:


CSCtu25084    CUPC Contact Picture Cached and not updating dynamically

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu25084


I'll update that to add Cisco Jabber for Windows as well.


Best Regards,

Jas

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Correct Answer
Jasmeet Sandhu Sun, 05/20/2012 - 16:02
User Badges:
  • Cisco Employee,

Hey Ellen,


Seems like the similar issue with CUPC. I had a discussion previously with our Dev Team for CUPC caching Photos locally.


This has been identified in the following enhancement:


CSCtu25084    CUPC Contact Picture Cached and not updating dynamically

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu25084


I'll update that to add Cisco Jabber for Windows as well.


Best Regards,

Jas

aditya deshmukh Thu, 06/07/2012 - 22:48
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Hi,


Is it possible to upload the Contact Photo from the local PC ??  As we are not using the photo's uploaded on the AD.


Pls assist...


Rgds,

Aditya

Three Rivers In... Thu, 08/30/2012 - 12:47
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Yes, Here is a sample .xml script.


<?xml version="1.0" encoding="utf-8"?>



  http://www.cisco.com/CiscoJabberSetup.msi
 
     
       
          Cisco
          http://www.cisco.com/web/fw/i/logo-open-graph.gif
          http://www.cisco.com
       
       
          Cisco Jabber for Windows
          http://server_name.cisco.com/jabber.png
          http://www.cisco.com/en/US/customer/products/ps12511/tsd_products_support_series_home.html
       
       
          Cisco Jabber
          http://server_name.cisco.com/jabber.png
          http://www.cisco.com/web/products/voice/jabber.html
       
     
   

  EDI

  1

  YOURDOMAINCONTROLLER

  389

  0

  ldapaccount

  ldapaccountpassword

  dc=XXXXXXX,dc=XXXXXXX,dc=com

  ipPhone
  True
  sAMAccountName
  http://www.yourinternalwebserver.com/User%20Photos/Profile%20Pictures/sAMAccountName.jpg

  true

  true

  .exe;.msi;.rar;.zip;.mp3

  false

  presence




The bold is how we pulled photos from a directory on a web server

If you don't have IIS running on a server you can replace

http://www.yourinternalwebserver.com/User%20Photos/Profile%20Pictures/sAMAccountName.jpg


with


\\Your server\c$\PhotoFolder\sAMAccountName.jpg

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