Avaya CM and CUCM 8.6 BLF

Unanswered Question
May 16th, 2012

Has anyone come across a configuration guide to get busy lamp fields working between an Avaya CM/SES and CUCM 8.6? We are using a SIP trunk right now and call routing is working great. We just need to get BLF's working between the two systems. I'll take any help I can get.

Thanks,

Chris             

I have this problem too.
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Aaron Harrison Wed, 05/16/2012 - 23:54

Agreed - it generally doesn't work between systems as it's pretty much always implemeneted in a proprietary way.

We would always advise clients to migrate users that have close working relationships that require BLFs, shared lines, pickup groups etc as a unit to the same phone system. If that's not practical then they'll just have to accept the limitations of being on separate systems.

Aaron

Paolo Bevilacqua Thu, 05/17/2012 - 00:29

+5 to Aaron.

Customer must be educated that integrating phone systems is not like decorating an house with different pieces of furniture.

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Posted May 16, 2012 at 7:23 PM
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Tags: blf, cucm, avaya, cm, 8.6, cucm_8.6
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