ICM 801 or 853 cannot use Web setup,admin Client Setup works fine

Unanswered Question
May 19th, 2012

Hi expert:

New installation ICM, can not be a normal landing websetup,Enter the correct account password, the following error will appear

"the requested page cannot be accessed at this time ,either this page requires login, the session has timed out, or another user is currently logged in.login again or try again later"

I tried many times, using a lot of accounts, always this.

But Administration Client Setup works fine .

So what may cause this problem.

I uploaded a screenshot for expert reference.






I have this problem too.
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shenhao2006 Sat, 05/19/2012 - 05:52

I changed ICM web setup url form Https://xx_xx_xx/setup to  https://localhost/setup , just like

Administration Client Setup  to Fix the problem.

But all dns lookup works fine .

I feel confused.

shenhao2006 Sat, 05/19/2012 - 06:06

I think maybe cause by hostname include _ (under line) ,but dns was


Dass Prakash R Thu, 05/24/2012 - 01:00


It works good for me with the Hostname also. You would need to recheck on the DNS whether you have the associated pointer records created in the reverse lookup zone




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