error schedule guest user

Unanswered Question
May 22nd, 2012

I have a 5500 WLC 7.0.220.0 and NCS 1.0.2.29. I trying create schedule guest user.

Error(s): You must correct the following error(s) before proceeding:

Error:Unknown Exception Occured. If the problem persists please send logs to the Tech Support.

normal guest user is working well done.

Do you know where it could be a mistake?

I have this problem too.
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Amjad Abdullah Wed, 05/23/2012 - 02:12

Try another browser (only supported browsers are IE and FF).

If supported browsers (both of them) show same problem you need to open a TAC case for further investigation because it seems your product has a problem. Exceptions mean something worng with the internal coding of the system. TAC only can help on this.

HTH

Amjad

fbarboza Wed, 05/23/2012 - 13:15

Correct, the supported browser to use to configure the WLC is IE since the GUI works with a lot of popups and most web browsers have pop up blockers enable.

Are you using a WCS or NCS server to configure the WLC?

radek.vesely Thu, 05/24/2012 - 06:12

I've tried most of the browsers all the time same problem. I use NCS.

I use NCS v.1.0.2.29

fbarboza Thu, 05/24/2012 - 06:32

Hi , In this case the best option and path to take is to open a case with TAC requesting assistance with the NCS support team and let them know you are getting the following error message:Error(s): You must correct the following error(s) before proceeding: when trying to create a scheule guest user using the NCS.

Cisco Worldwide Contact link is below for further reference.

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

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Posted May 22, 2012 at 6:23 AM
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