error schedule guest user

Unanswered Question
May 22nd, 2012
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I have a 5500 WLC and NCS I trying create schedule guest user.

Error(s): You must correct the following error(s) before proceeding:

Error:Unknown Exception Occured. If the problem persists please send logs to the Tech Support.

normal guest user is working well done.

Do you know where it could be a mistake?

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Overall Rating: 3 (1 ratings)
Amjad Abdullah Wed, 05/23/2012 - 02:12
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Try another browser (only supported browsers are IE and FF).

If supported browsers (both of them) show same problem you need to open a TAC case for further investigation because it seems your product has a problem. Exceptions mean something worng with the internal coding of the system. TAC only can help on this.



fbarboza Wed, 05/23/2012 - 13:15
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Correct, the supported browser to use to configure the WLC is IE since the GUI works with a lot of popups and most web browsers have pop up blockers enable.

Are you using a WCS or NCS server to configure the WLC?

Radek Vesely Thu, 05/24/2012 - 06:12
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I've tried most of the browsers all the time same problem. I use NCS.

I use NCS v.

fbarboza Thu, 05/24/2012 - 06:32
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Hi , In this case the best option and path to take is to open a case with TAC requesting assistance with the NCS support team and let them know you are getting the following error message:Error(s): You must correct the following error(s) before proceeding: when trying to create a scheule guest user using the NCS.

Cisco Worldwide Contact link is below for further reference.


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