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NSS 322 Drops connection to AD

Unanswered Question
May 23rd, 2012
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We have a NSS 322 which grabs the authentication for each user through our Active Directory. I can set the NSS up, and it will work beautifully for about 7 to 8 days. Our users will access the drive via a mapped drive (mixed XP / Win 7 environment). Then, without any discernible pattern, the NSS loses all credentials, and lock out all users. When a user tries to connect, they are asked for their credentials, however, no matter what they input the credentials are not accepted. The NSS is on the lastest firmware. When I log in through the admin panel, the time is correct, but the "domain users" drop down is blank. All I need to do is re-join the domain, and restart the NSS, and it will work correctly again.

Has anyone experienced this issue, or had steps to resolve it?


Thanks,


Scott

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CHRIS YEO Sat, 06/09/2012 - 18:11
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We beat our head against the wall for a long time on a problem like this.


Fortunately for us, the device failed, and the replacement device didn't have this problem.


Thanks!

Chris

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