Welcome Message Issue for call handler

Answered Question
May 25th, 2012
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Dear All ,


We have different Welcome Message for the different Region ,as we plan to change the welcome message for one region(call Handler) in unity .I added the new Voice File for the particular call profile but still old voice only arise .

Correct Answer by Andres Chaves about 5 years 2 months ago
We found that the greeting on the voice name,  instead of being the standard greeting.

We uploaded to the standard greeting and the issue was resolved.
Correct Answer by clileikis about 5 years 2 months ago

What exact version of Unity or Unity Connection? Are you changing the .wav file under the actual greeting? Ex if Unity Connection under the call handler Edit > Greetings.


Chris


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Overall Rating: 5 (3 ratings)
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Correct Answer
clileikis Fri, 05/25/2012 - 05:01
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What exact version of Unity or Unity Connection? Are you changing the .wav file under the actual greeting? Ex if Unity Connection under the call handler Edit > Greetings.


Chris


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Correct Answer
Andres Chaves Fri, 05/25/2012 - 08:51
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We found that the greeting on the voice name,  instead of being the standard greeting.

We uploaded to the standard greeting and the issue was resolved.
Rob Huffman Fri, 05/25/2012 - 10:47
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Nice catch Chris! + 5 my friend


Cheers!

Rob



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