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Backup Strategy of Cisco Voice Servers

Unanswered Question
May 30th, 2012
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Hey Everyone,


My boss mentioned to me that he wants to start making backup's of our cisco voice enviornment.  Currently we have 4 servers.


1) UCCX

2) Unity

3) UCMPU

4) UCMSUB


All of these servers are build with a RAID 1 mirror.  He mentioned that typically people will pull one hard drive to keep as a backup, and then rebuild the mirror with a new blank hard drive.


Is this something anyone can speak to?  It sounds pretty straightforward, but I want to find out if there is a typical procedure you would follow for this.  I've done similar things with Windows servers, but never in a cisco enviornment.

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Jaime Valencia Wed, 05/30/2012 - 11:25
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Just an FYI, we do not support that as a backup method. We only support swapping HDDs in case of failure.

Otherwise, just use the backup method for each product that we provide.


HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

Rob Huffman Wed, 05/30/2012 - 11:30
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Hi John,


I'll just add a reference to the great tips from my friend Java (+5 "J") Bosses always

want to see these things in writing


Removing Hard Drives


Cisco only supports replacing failed hard drives. Cisco does not support  drive pulling/swapping as a method of fast upgrade reversion, restore,  or server recovery. For information on replacing a failed hard drive,  refer to the Troubleshooting Guide for Cisco Unified Communications Manager.


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_3/cucm-rel_notes-713.html#wp1600579



So...DRS is your best friend here;


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/7_1_2/drsag712.html



Cheers!

Rob



"Show a little faith, there's magic in the night" - Springsteen

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