Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
720
Views
0
Helpful
2
Replies

SPA525G - (h/w version 2.1.0) Consult Transfer using SPA500S console not working - Fixed in 7.5.1a

robert.arokiasamy
Level 1
Level 1

‎05-31-2012 02:00 AM - edited ‎03-21-2019 05:51 AM

Hello,

When we try to do a consult transfer using the BLF keys on console, nothing is happening. This is apparent only on newer H/W version 2.1.0. The firmware used is 7.4.9c.

I have got a SPA525 on 2.0.0 h/w version in my lab and its working fine on it and Its working fine on SPA50x as well.

Has anyone else got this issue. If this a bug in newer Hardware version, when do you expect to be fixed.

Regards

Robert

Labels:
0 Helpful
2 Replies 2

robert.arokiasamy
Level 1
Level 1

‎05-31-2012 02:41 AM

Here is the screenshot from the device info page.

Product Information
Product Name:SPA525G2Serial Number:CBT15380JQN
Software Version:7.4.9cHardware Version:2.1.0
MAC Address:708105B37074Client Certificate:Installed
Customization:OpenLicenses:None

Regards

Robert

0 Helpful

robert.arokiasamy
Level 1
Level 1

‎05-31-2012 03:16 AM

Hello,

I contacted the support centre and they confirmed that there is a new firmware released in April.Release 7.5.1

I have downloaded that and tested it and can confirm that it has resolved the below issue

Regards

Robert

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents