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UC 560 History Logs

Unanswered Question
May 31st, 2012
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Hello,


I am neding to see if there is a way to view the history of a specific phone... What happened is a user submited a support ticket saying when they came into the office, their phone was forwarding calls to another number... The user cancelled the forwarding by the time I got the notice.


Is there a way to see where/when that change was made so I can identify the "forwarded" number and resolve this issue?


Thank you,

Matt

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