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Unity express 8.6 mailbox in use

miket
Level 5
Level 5

‎06-05-2012 04:37 PM - edited ‎03-16-2019 11:31 AM

     I have a UNity express version 8.6    integreated into a CME 8.8. One mailbox shows in use from the cli of Unity express as well as when you try to login thru the TUI.

Any odeas other than to reboot the unity express?  Was working at one time

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0 Helpful
3 Replies 3

kisasidh
Level 1
Level 1

‎06-05-2012 07:42 PM

Hi Mike,

check that extension(mailbox extension) in CME and make sure that the

extesion is assigned to exact owner of  the mailbox.

0 Helpful

miket
Level 5
Level 5
In response to kisasidh

‎06-06-2012 06:00 PM

Guys thanks for the replies. The mailbox did work at one time so phone and id was okay. I tried the unlock and still no good a reboot if the Unity express fixed.

I have weird things going on. Busy lamp field on a 7961 with sidecar worked for two months and now it has stopped 

I will reboot router,,,

It is running CME 8.8

Thanks for the help

0 Helpful

paolo bevilacqua
Hall of Fame
Hall of Fame

‎06-05-2012 07:56 PM

In CLI:

voicemail mailbox unlock telephonenumber XXX

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