IP Phone support 6921 on 7.1.2.20000-2

pbogaerts · ‎06-05-2012

Hi,

I want to have the 6921 installed on the cucm 7.1.2.20000-2, but it is not supported in this callmanager version, can I upgrade the devices with the "cmterm-devicepack7.1.5.35099-1.cop.sgn" file or need I to use another file to have support of the 6921 on the 7.1.2 ?

Gordon Ross · ‎06-05-2012

That devicepack is only for 7.1.3, not the 7.1.2. you say you're on.

There is a devicepack for 7.1.2, though: 7.1.2 (22010-1)

The readme says it includes firmware for the 69xx series phones.

GTG

Please rate all helpful posts.

nikshah · ‎06-06-2012

http://www.cisco.com/cisco/software/release.html?mdfid=282421166&flowid=5328&softwareid=282074299&release=7.1.5%2835099%29&relind=AVAILABLE&rellifecycle=&reltype=latest

Click on all Releases on the left

Select 7.1.2.220010

Readme

http://www.cisco.com/web/software/282074299/28037/cmterm-devicepack-7_1_2_22010-1_readme.html#_Toc185231874

Hope this helps

pbogaerts · ‎06-11-2012

Previous is very helpfull, but is it possible just to add the 6921 by adding the device with the cmterm-6921_6941_6961-sccp.8-5-3-0.cop.sgn file

Now we have 7941 connected and we want to add only the 6921,

Thanks.

Gordon Ross · ‎06-11-2012

Devicepacks add all the necessary database information to support new types of phone. If the 6921 isn't listed in Device->Phone->Add New, then you *have* to install the devicepack (and reboot all the nodes in the cluster)

GTG

Please rate all helpful posts.

nikshah · ‎06-12-2012

For the new device to show up you would need to install the dev pack ...as Gordon mentioned.

pbogaerts · ‎06-12-2012

ok I will install the device package 7.1.2.220010, I thought that it would work with the

6921_6941_6961-sccp.8-5-3-0.cop.sgn file and this would be faster +/-2MB against for the device package 215MB

Thanks