cisco ips error

Unanswered Question
Jun 5th, 2012
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Hi Team,


Im getting the below error while im selecting the signatures, in cisco ips 4200 devices...


cisco ips deliver failed

unspecifiederror - / -- could not reserve space: /usr/cids/idsRoot/etc/config/signatureDefinition/instances/sig0.xml.1277737928.tm

recommend deleting unused configurations, and anomaly detection knowledge base files to restore edit capability

                  

deliver failed
unspecifiederror - / -- could not reserve space: /usr/cids/idsRoot/etc/config/signatureDefinition/instances/sig0.xml.1277737928.tm
recommend deleting unused configurations, and anomaly detection knowledge base files to restore edit capability


can anyone help...


regards

Sec-IT

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Sec IT Wed, 06/06/2012 - 01:55
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quite a few, we noticed this error while we were trying to disable the signatures..hence its stuck up..i searched in the forums about this error and did not find any clues...

Jennifer Halim Wed, 06/06/2012 - 05:05
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  • Cisco Employee,

base on that error message, it looks like a number of files that filled up the filesystem.

Can you please check the following directory:

/usr/cids/idsRoot/var/

and see what are in there, and see if it could possibly filled up the system. Please delete the ones that are not required.

Sec IT Wed, 06/06/2012 - 05:14
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Could you pls check this...


Using 1439997952 out of 1984548864 bytes of available memory (72% usage)


system is using 17.4M out of 38.5M bytes of available disk space (45% usage)

application-data is using 166.8M out of 166.8M bytes of available disk space (100% usage) ******

boot is using 41.6M out of 68.6M bytes of available disk space (64% usage)

application-log is using 123.5M out of 513.0M bytes of available disk space (24% usage)




Filesystem                Size      Used Available Use% Mounted on

/dev/ramdisk             38.5M     17.4M     21.1M  45% /

/dev/hda2               166.8M    166.8M         0 100% /mnt/rw

/dev/hda2               166.8M    166.8M         0 100% /dev

/dev/hda2               166.8M    166.8M         0 100% /etc

/dev/hda2               166.8M    166.8M         0 100% /home

/dev/hda2               166.8M    166.8M         0 100% /usr/cids

/dev/hda2               166.8M    166.8M         0 100% /lib/modules

/dev/boot                68.6M     41.6M     23.5M  64% /boot

none                      5.0M      4.0k      5.0M   0% /tmp

none                      8.0M     56.0k      7.9M   1% /var

none                   8192.0T         0   8192.0T   0% /mnt/huge

none                    513.0M    123.5M    389.5M  24% /usr/cids/idsRoot/var/iplogs

none                    521.0M     48.0k    521.0M   0% /usr/cids/idsRoot/tmp

none                     31.0M     28.7M      2.3M  92% /usr/cids/idsRoot/var/eventStore

Jennifer Halim Wed, 06/06/2012 - 06:56
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  • Cisco Employee,

You would need to delete some files that might be keeping the disk space.

Can you please log in through CLI using service account, and check the "/usr/cids/idsRoot/var" directory


If you haven't got a service account, you can create one:

http://www.cisco.com/en/US/docs/security/ips/6.2/configuration/guide/cli/cli_troubleshooti
ng.html#wp1008176


Once you are in:

ls -al /usr/cids/idsRoot/var/

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