TAPI and JTAPI connection

Unanswered Question
Jun 7th, 2012

Dear All,

In our call centre we are using a recording system (voice) which is receiving the event from call manager through TAPI, paralelly as we know Call Manager PG also connected to same call manager through JTAPI. having small doubt about this connection, can we have TAPI / JTAPI connection at the same in a call manager.

with Regards,

Manivannan

I have this problem too.
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mpareja_AZ01 Mon, 06/11/2012 - 15:56

I have not had much experience with native tapi vs. jtapi (java telephony application programming interface) but I imagine yes you can use both methods to interact with CUCM. Tapi and Jtapi service will run on different ports tho.

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Posted June 7, 2012 at 5:20 AM
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