System returned to ROM by address error at PC 0x0, address 0x0 on 3560 switch

akash04lingam · ‎06-08-2012

We have observed that one of the 3560 switch was rebooted with "System returned to ROM by address error at PC 0x0, address 0x0"

Please explain us about this erro message.

I have attached the sh version and log details.

Thanks,

Akasalingam

Richard Burts · ‎06-08-2012

Akasalingam

That problem may reflect a hardware failure or it might be a software bug. In either case the best option would be to open a case with Cisco TAC.

HTH

Rick

HTH

Rick

d-costa · ‎07-08-2014

Hello,

We have this issue too.

Anyone can confirm if this is a hardware or software issue?

Thanks,

David

Leo Laohoo · ‎07-08-2014

Cisco IOS Software, C3560 Software (C3560-IPBASEK9-M), Version 12.2(52)SE, RELEASE SOFTWARE (fc3)

Gee. All it took was to read the first line of your attachment ...

Upgrade your switch to a more stable IOS version, like 12.2(55)SE9. The IOS this appliance is currently running is one of the most buggiest IOS I've tested.