We currently have a 7962G IP Phone. We are using the Plantronics CS540 Wireless Headest with the Plantronics APC-41 Electronic Hookswitch adapter.
We can get dialton ont the headest, but are unable to answer or end calls via the headset.
We have verified that the following are enableed on the phone:
Headset Hookswitch Control
The cable is properly connected as well.
We are currently running CME version 8.8
We have tried this with having the handset both on and off of the phone cradle as well as having the headset button turned both on and off
Still no luck. What else could I be missing?