I have some confuse on the UCCX voice recording, as I know UCCX Premium license that support voice recording. My situation is following:
New deployment on UCCX, requires voice recording, running on VMware.
To meet requirement, either the following:
UCCX with Premium License (no addition license such as L-CCX-85-N-CR-LIC, right?)
Recording only support max 84 session with play back
Span port CANNOT support on UCS platfrom (right? refer to PNG)
Only support active recording from CAD
UCCX with Premium License
CCX 8.5 new call recording seat License
New MCS 7845 for CCX 8.5 Compliance Recording
Support max 300 session for recording
Support Active and Passive recording
Would you correct me if I got wrong?