- Silver, 250 points or more
I've followed the instructions located here:
I've also tested my credentials and worked with Kaseya to ensure everything was setup correctly for Service Desk. I also have ticket integration setup with ConnectWise and it's working fine. I've checked the "Notifications Sent" for my OnPlus notification rule and it is showing matching notifications. I can't seem to figure out why no tickets are being created in Service Desk. Are there any logs on the OnPlus side that I can review for possible errors?