What to do about a legacy uc520 client and callconnector?

Unanswered Question
Jun 12th, 2012

Dear Cisco,

What shall a partner do? I have a client with a UC520. They also have call connector version 1.5.0.23. They are in the process of upgrading their workstations to Win 7 64-bit just like the rest of the world.

Of course, the call connector version 1.5.0.23 is not compatilbe with Windows 7 so I'm not sure what to do for the client. The SCC toolbar as expected does not work with the legacy uc520. Can someone advise me as to what I should do for this client?   

I have this problem too.
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MICHAEL JOHNSON Sat, 06/23/2012 - 08:49

To what version? Are you trying to claim that updated UC520 software is compatible with the free SCC toolbar?

MICHAEL JOHNSON Sat, 06/23/2012 - 08:53

This is a UC520. Note that according to the SCC Toolbar data sheet, it is only compatible with UC540 and UC560.

Any other ideas?

Ordering Information

The Cisco Smart CallConnector Toolbar is available as a free download to resellers from the Cisco.com download

site for Cisco Unified Communications 540 and 560 customers. No ordering required.

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