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CME incoming Call should display name instead number

Unanswered Question
Jun 14th, 2012
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i have CME 8.6 and have configured a local directory with external numbers. But if i dial from a number which is in the local directory from outside i only see the number and not the configured name in the Local directory?

What did i wrong?



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Overall Rating: 4 (2 ratings)
Kenneth Mohammed Thu, 06/14/2012 - 20:13
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Try putting this command under telephony-service

config t


service dnis directory-lookup

Hope that helped, if so please rate

born.jason Fri, 06/15/2012 - 10:02
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Hmm sounds good but don`t help me... :-/

i have an entry for an external caller

directory entry 13 067434165129 name External Caller

i have added the two commands under telephony-service

service dnis overlay

service dnis dir-lookup

But if the caller from external comes in i can only see the number and not the name. :-(

Any idea?

Cristian Iconaru Mon, 11/11/2013 - 01:29
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as kenneth said, this should work:


directory entry 1 00123456789 name NAME

service dnis dir-lookup

Carlo Poggiarelli Mon, 11/11/2013 - 02:44
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Hi Jason.

To achieve this, Paolo Bevilacqua wrote a script, number2name that you can find at http://www.ciscoscripts.com
Very useful




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