CME incoming Call should display name instead number

born.jason · ‎06-14-2012

Hi,

i have CME 8.6 and have configured a local directory with external numbers. But if i dial from a number which is in the local directory from outside i only see the number and not the configured name in the Local directory?

What did i wrong?

Regards

Jason

Kenneth Mohammed · ‎06-14-2012

Hello,

Try putting this command under telephony-service

config t

telephony-service

service dnis directory-lookup

Hope that helped, if so please rate

born.jason · ‎06-15-2012

Hmm sounds good but don`t help me... :-/

i have an entry for an external caller

directory entry 13 067434165129 name External Caller

i have added the two commands under telephony-service

service dnis overlay

service dnis dir-lookup

But if the caller from external comes in i can only see the number and not the name. :-(

Any idea?

Cristian Iconaru · ‎01-14-2013

Hi Jason,

have you found any solution?

Thanks.

Regards

Tom Looyer · ‎11-09-2013

Anyone have an answer to this?

Cristian Iconaru · ‎11-11-2013

as kenneth said, this should work:

telephony-service

directory entry 1 00123456789 name NAME

service dnis dir-lookup

Carlo Poggiarelli · ‎11-11-2013

Hi Jason.

To achieve this, Paolo Bevilacqua wrote a script, number2name that you can find at http://www.ciscoscripts.com
Very useful

HTH

Regards

Carlo

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