Hi, I have a situation that requires me to add a couple of pauses in a speed dial. I can get it done on the UC500 series, but how do I do it on the UC320?
If I enter a speed dial by holding a button on a SPA phone, then I only have 1-9 * and # as viable options. If I create an External Directory using the Web Configuration Utility, it will let me enter commas, but not * or #. What am I missing here?
We currently do not support the ability to send pauses in addresses. I'm afraid you will have to dial the addresses manually or only speed dial the first part of the address and manually dial the rest.