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CISCO Unity Express (CUE) greeting question.

Answered Question
Jun 20th, 2012
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Is it possible to remove system greeting (i.e. Leave your message after the tone. Finnaly hang up or press # for more option) or rewrite it?


Calling users confuse, then hear two almost same greetings with different voices.


Thanx in advance!

Correct Answer by Rob Huffman about 5 years 1 month ago

Hi there,


You can delete these prompts


voicemail conversation caller recording-prompt


To  enable playing a prompt to a caller to record a message, use the  voicemail conversation caller recording-prompt command in Cisco Unity  Express configuration mode. To disable the prompt, use the no form of  this command.


voicemail conversation caller recording-prompt


no voicemail conversation caller recording-prompt
Syntax Description


This command has no arguments or keywords.
Defaults


The default is enabled (the system plays the prompt).


Usage Guidelines


The  caller hears the following message after the recipient's greeting  plays: "Record your message after the tone. When you are finished, hang  up or press # for more options." Use this command to enable or disable  the playing of this prompt.


To  display the status of the caller recording-prompt, use the show  running-config command. If the prompt has been disabled, the following  line appears in the output:


no voicemail conversation caller recording-prompt



The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples


The following example disables playing the caller record-prompt:


se-10-0-0-0# config t


se-10-0-0-0(config)# no voicemail conversation caller recording-prompt


se-10-0-0-0(config)# end


se-10-0-0-0#



https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219




Cheers!

Rob





"Show a little faith, there's magic in the night" - Springsteen

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Correct Answer
Rob Huffman Wed, 06/20/2012 - 05:45
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    2017 IP Telephony, Unified Communications

Hi there,


You can delete these prompts


voicemail conversation caller recording-prompt


To  enable playing a prompt to a caller to record a message, use the  voicemail conversation caller recording-prompt command in Cisco Unity  Express configuration mode. To disable the prompt, use the no form of  this command.


voicemail conversation caller recording-prompt


no voicemail conversation caller recording-prompt
Syntax Description


This command has no arguments or keywords.
Defaults


The default is enabled (the system plays the prompt).


Usage Guidelines


The  caller hears the following message after the recipient's greeting  plays: "Record your message after the tone. When you are finished, hang  up or press # for more options." Use this command to enable or disable  the playing of this prompt.


To  display the status of the caller recording-prompt, use the show  running-config command. If the prompt has been disabled, the following  line appears in the output:


no voicemail conversation caller recording-prompt



The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples


The following example disables playing the caller record-prompt:


se-10-0-0-0# config t


se-10-0-0-0(config)# no voicemail conversation caller recording-prompt


se-10-0-0-0(config)# end


se-10-0-0-0#



https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219




Cheers!

Rob





"Show a little faith, there's magic in the night" - Springsteen

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