Unable to print from HQ to Branch through the VPN tunnel between ASAs

Ramesh Chauhan · ‎06-25-2012

We have site to site VPN configured between ASAs. The VPN tunnel is up and running as desired except for one printer in the subnet. the users in the Hq cannot print in the branch office printer. I have allowed the ip protocols for the printer subnet but still it is not working. When I do a packet trac the traffic for the printer is allwed through the tunnel.

Can anyone suggest what can be preventing from printing?

Karsten Iwen · ‎06-25-2012

When other printers in the same subnet can be reached, I would first control the IP-settings of the printer. In my experience it's most likely a wrong subnet-mask or gateway.