07-02-2012 06:01 AM - edited 03-16-2019 11:57 AM
Hi All, I'm quite lost on this one - I just cant get TCL to get going - I have followedd the guides but the system will not load the TCl scripts.
config is :-
application
service app-b-acd-aa
param voice-mail 5000
param handoff-string main_menu
paramspace english language en
paramspace english index 0
param welcome-prompt _bacd_welcome.au
param aa-pilot 764456
param service-name main_menu
paramspace english location flash:
param number-of-hunt-grps 3
param queue-len 6
!
service app-b-acd
param aa-hunt3 7002
param aa-hunt1 7000
param queue-manager-debugs 1
param aa-hunt2 7001
param number-of-hunt-grps 3
dial-peer voice 76445601 voip
tone ringback alert-no-PI
description Main Reception 01453764456 menu system
preference 1
service main_menu
destination-pattern 764456
progress_ind setup enable 3
session target ipv4:10.10.10.1
incoming called-number 764456
voice-class codec 1
dtmf-relay h245-alphanumeric
wsp2900a(config-app-param)#param ?
Parameters registered under app-b-acd-aa namespace:
name type default value description
uid-len I 10 the number of digits in UID
warning-time I 30 the time (in secs) within which a u
ser is warned before the calling time expires (call terminates)
pin-len I 4 the number of digits in PIN
retry-count I 3 the number of attempts to reenter P
IN
redirect-number S the telephone number where a call i
s redirected to
WORD Parameter name
wsp2900a(config-app-param)#param aa-pilot 764456
Warning: parameter aa-pilot has not been registered under app-b-acd-aa namespac
application
service app-b-acd-aa
param voice-mail 5000
param handoff-string main_menu
paramspace english language en
paramspace english index 0
param welcome-prompt _bacd_welcome.au
param aa-pilot 764456
param service-name main_menu
paramspace english location flash:
param number-of-hunt-grps 3
param queue-len 6
!
service app-b-acd
param aa-hunt3 7002
param aa-hunt1 7000
param queue-manager-debugs 1
param aa-hunt2 7001
param number-of-hunt-grps 3
dial-peer voice 76445601 voip
tone ringback alert-no-PI
description Main Reception 01453764456 menu system
preference 1
service main_menu
destination-pattern 764456
progress_ind setup enable 3
session target ipv4:10.10.10.1
incoming called-number 764456
voice-class codec 1
dtmf-relay h245-alphanumeric
BUT I get fast busy when I dial it and I also get error messages when trying to define the params
wsp2900a(config-app-param)#param ?
Parameters registered under app-b-acd-aa namespace:
name type default value description
uid-len I 10 the number of digits in UID
warning-time I 30 the time (in secs) within which a u
ser is warned before the calling time expires (call terminates)
pin-len I 4 the number of digits in PIN
retry-count I 3 the number of attempts to reenter P
IN
redirect-number S the telephone number where a call i
s redirected to
WORD Parameter name
wsp2900a(config-app-param)#param aa-pilot 764456
Warning: parameter aa-pilot has not been registered under app-b-acd-aa namespac
It's driving me crazy
Thnaks
07-02-2012 09:11 AM
The param error message, and the fact that the params do not show hittin question mark, is normal and expected.
If the configureation doesn't work, there is then another reason.
10-01-2013 02:25 PM
I found an explanation to the error
Bottom of this post
http://www.voiceie.com/cgi-bin/ultimatebb.cgi?ubb=print_topic;f=8;t=000579
quote:
You should register parameters in an application per the TCL IVR 2.0 Programmer's Guide. Some Tcl scripts available from Cisco have not been updated to register their parameters. When you set the initial value for these parameters using the param command, you might receive a warning stating that the parameter has not been registered under the namespace. This should not affect the operation of the script.
10-01-2013 02:40 PM
the error is normal
For the fast busy
You need to specify the location of the tcl script
as:
service aa flash:app-b-acd-aa-2.1.2.3.tcl
Then under the voip dial-peer
service aa
Regards
Haitham
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