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Issue while upgrading 6509 IOS software

Unanswered Question
Jul 8th, 2012
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Hi,


I have upgraded from s72033-adventerprisek9_wan-mz.122-33.SXH3a.bin to s72033-advipservicesk9_wan-mz.122-33.SXI7.bin.



the problem is:


1) when i do sh bootvar after reload then i se,



BOOT variable = sup-bootdisk:sup-bootdisk:s72033-adventerprisek9_wan-mz.122-33.SXH3a.bin,1; ---->  OLD IMAGE

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


2)  when i do sh version after reload then i see,



System image file is "sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin" ---->  NEW IMAGE




+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++



3) when i do power off and on then it goes to rommon mode



and then i have to configure:  boot bootdisk:sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin


but the situation is same. it shows old image in bootvar and new image in show version.  output is below.

------------------------------------------------------------------------------------------------------------------------


again i configured boot system flash as below.

after saving configuration the show bootvar is,


BOOT variable = sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin,1;sup-bootdisk:s72033-adventerprisek9_wan-mz.122-33.SXH3a.bin,1;


CONFIG_FILE variable =


BOOTLDR variable =


Configuration register is 0x2102


Standby not ready to show bootvar


then i reloaded and what the image in bootvar is only old image, and in show version is with new image.


i do not know what is happening.


boot config:-----


boot system flash sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin  ------> NEW IMAGE

boot system flash sup-bootdisk:s72033-adventerprisek9_wan-mz.122-33.SXH3a.bin -----> OLD IMAGE




    Supervisor Engine 720 (Active)         WS-SUP720-3B  

   sup HW type------------ 5.6   8.5(2)       12.2(33)SXI7 Ok




output:

+++++++++++++++++++++++++++++



B3ECID1-S5#sh bootv

BOOT variable = sup-bootdisk:s72033-adventerprisek9_wan-mz.122-33.SXH3a.bin,1;

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102


Standby not ready to show bootvar


B3ECID1-S5#sh ver

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXI7, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Mon 18-Jul-11 05:49 by prod_rel_team


ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)


B3ECID1-S5 uptime is 5 minutes

Uptime for this control processor is 6 minutes

Time since B3ECID1-S5 switched to active is 5 minutes

System returned to ROM by  power cycle at 08:56:43 CET Sun Jul 8 2012 (SP by power on)

System restarted at 09:29:27 CET Sun Jul 8 2012

System image file is "sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin"

Last reload reason: bus error at PC 0x425F4270, address 0x0




This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply


--More--         third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

[email protected].


cisco WS-C6509-E (R7000) processor (revision 1.4) with 458720K/65536K bytes of memory.

Processor board ID SMG1213N0B5

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

2 Virtual Ethernet interfaces

56 Gigabit Ethernet interfaces

8 Ten Gigabit Ethernet interfaces

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.


--More--         65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102




PLEASE ADVICE ME



thanks,

Shain Bharati      

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Leo Laohoo Sun, 07/08/2012 - 15:30
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Can you please post the output to the following commands:


1.  dir sup-bootflash:

2.  sh run | b boot-start-marker

shain bharati Mon, 07/09/2012 - 00:48
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I can not provide full configuration.



SWITCH#sh run | b boot-start-marker

boot-start-marker

boot system flash sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin

boot-end-marker



Directory of sup-bootdisk:/


    1  -rw-    74638820   Oct 8 2008 21:30:02 +02:00  s72033-ipservicesk9_wan-mz.122-33.SXH3a.bin

    2  -rw-   116776804   Jul 5 2012 14:14:42 +02:00  s72033-advipservicesk9_wan-mz.122-33.SXI7.bin

    3  -rw-        1944   Jul 8 2012 10:03:58 +02:00  vlan0807

    4  -rw-     6390272   Jul 5 2012 14:25:32 +02:00  c6svc-fwm-k9.4-0-3.bin

    5  -rw-     6390272   Jul 5 2012 14:27:12 +02:00  c6svc-fwm-k9.4-0-17.bin



Thanks,

Shain Bharati

Leo Laohoo Mon, 07/09/2012 - 22:03
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Can you try this:


conf t

no boo sys flash sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin

no boo sys flash sup-bootdisk:s72033-ipservicesk9_wan-mz.122-33.SXH3a.bin

end

wr

conf t

boo sys flash sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin

end

wr

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