Since customer has upgraded from 4.0.1 to 4.2.1, he can't display job information when he select job number.
He has http 404 error.
He has same error when he want to see threshold configuration:
Menu Monitor>Fault Monitor > threshold setting
We noticed that there is many files on C:\Program Files (x86)\CSCOpx\files\rme\dcma\devfiles.
We can see that CollectionSummary has 4 collector name which are loading status:
Configuration-> Dashboard -> Configuration
- Inventory collection
- Config archive
- Fault Discovery
Many thanks for your help,