LMS 4.2.1 upgrade from 4.0.1: can't display job information : http 404 error

Unanswered Question
Jul 9th, 2012
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HI,


Since customer has upgraded from 4.0.1 to 4.2.1, he can't display job information when he select job number.

He has http 404 error.


He has same error when he want to see threshold configuration:

Menu Monitor>Fault Monitor > threshold setting


We noticed that there is many files on C:\Program Files (x86)\CSCOpx\files\rme\dcma\devfiles.


We can see that CollectionSummary has 4 collector name which are loading status:

Configuration-> Dashboard -> Configuration

- Inventory collection

- Config archive

- EnergyWise

- Fault Discovery


Many thanks for your help,


Elisabeth

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