I could not find after hours of searching what Cisco’s best practice when using a PC and softphone in a wireless environment.
We have always had wireless phones in one WLAN (platinum) and PC in another WLAN (silver). But now we have PC + Softphone scenario which is growing
Do we now put all PC's into the voice WLAN (hundreds of users) which is setup as Platinum and mark the voice traffic from the softphone DSCP 46 (maybe 48 because of WMM and COS mapping) and everything else from PC mark as best effort?
If WMM is turned off on the PC will the AP then treat all traffic as Platinum level regardless of DSCP marking.
If I leave the users in the Silver WLAN then all traffic will get marked down to best effort.This is current setup and voice quality is suffering.
I don’t feel comfortable putting hundreds of users on a Platinum level WLAN but how else can I prioritize softphone voice traffic. What are the implications of putting pc + softphone users into the voice wlan? What does cisco recommended for this scenario?
if you have any insight/experience/documents please let me know