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CDR Reports

Unanswered Question
Jul 11th, 2012
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Hi



Configured CDR reports and it is not give all the ext  registred it is displaying only 4 ext nos and rest of all it is giving the user name with billing 0


Please advise what i need to correct

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nikshah Wed, 07/11/2012 - 05:26
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  • Cisco Employee,

HI


Can you elaborate what your requirements are? i am a little confused as to what exactly you are looking for.


Regards

Niket

RAJA RAHMAN Wed, 07/11/2012 - 05:56
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Hi


mainly we need to take the logs ofor all our out going calls  in the  callmanager . the verion is 8.6.2 and i have enabled cdr in services parameter bot in pub and sub .

when i am loging to car  and generating the bill  it is not listing all the ext it is giving only few and list the other usernames with the bill 0 . i have around 100 phones register to the cucm


please advise

nikshah Wed, 07/11/2012 - 06:10
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  • Cisco Employee,

Can you tell me exactly whats the option that you are selecting in CAR where you are getting zero response.

RAJA RAHMAN Wed, 07/11/2012 - 06:19
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https://pub:8443/car/

-----userreports

----Bills

---- department

there report type  i am selecting detail

----- select all user( selected )


the output also i have uploaded

9-Jul-12    3:11:28 PM    7110    7099    Internal    NA    56    0

9-Jul-12    3:14:47 PM    7110    7099    Internal    NA    6    0

9-Jul-12    3:14:49 PM    7103    7199    Internal    NA    25    0

9-Jul-12    3:18:19 PM    7103    90503709376    Long Distance    NA    39    0

9-Jul-12    3:19:13 PM    7103    4008    Others    NA    107    0

9-Jul-12    3:24:07 PM    7102    8019    Internal    NA    68    0

9-Jul-12    3:31:20 PM    7106    4010    Others    NA    47    0

9-Jul-12    3:39:13 PM    7105    6002    Internal    NA    3    0

9-Jul-12    3:43:38 PM    7103    7199    Internal    NA    9    0

9-Jul-12    3:46:52 PM    7103    4011    Others    NA    43    0

9-Jul-12    3:53:12 PM    7106    6002    Internal    NA    1    0

10-Jul-12    2:32:50 PM    7009    9050165744    Long Distance    NA    7    0

10-Jul-12    3:08:19 PM    7009    9050165744    Long Distance    NA    18    0

                    Total for  _unspecifieduser         38443    0

               Bill for Reji John                   

                    Total for  Reji John         0    0

                                 Bill for Elorde Suba                   

                    Total for  Elorde Suba         0    0

               Bill for Walid Jaber                   

                    Total for  Walid Jaber         0    0

               Bill for Stephen Francis                   

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