CAD Server and Client Version mismatch

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Jul 18th, 2012
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Hi All,

When we try to install fresh CAD client the version is different from the server. We are using 8.5.2a server and client shows 8.5.1. Any impact of this mismatch? How do we upgrade the client? Should we re-install the client?



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anchoudh Wed, 07/18/2012 - 10:55
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Hi Adithya,

If you launch the CAD client software, it will check the server CAD version and will go through Automatic upgrade.

Hope it helps.


Pls Rate helpful posts !!

Amer rajai Sha'er Wed, 07/18/2012 - 14:53
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Anand is right but also you have to make sure that the server is willing to check the client for a update because you can turn it off or on, so in your case i think it is off.

To turn it on you have to launch the postinstall on the CAD server , go to the services configuration , you will find there a radio button for : would you like CAD automatic updates enabled? you have to choose yes.

In that case the Agent will check for a update when it is launched.


Ahmad Abuhannoud Wed, 07/18/2012 - 20:01
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You can also download the update from Cisco website.

Sent from Cisco Technical Support iPad App

adithyaudupa Wed, 07/18/2012 - 23:23
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Hi Guys,

Thanks for your reply.

I tested it in my lab by enabling the auto update on the server. And client also gets updated next time we launch.


Adithya Udupa


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