I have a Cisco 5508 running version 220.127.116.11. This controller hosts an open public wifi that requires users to accept a terms agreement via a Web-Passthrough setup that redirects them to the terms splash page. For most people this works without any issue. However, if a user has their homepage for their default browser set to a https site, such as https://www.google.com, then they are never redirected to the terms splash page. The page will just spin and spin until finally they get a timeout error.
Has anyone else had this experience? If so did you find a solution or is this some sort of short coming of the controller?
Any and all comments/information is appreciated!
This is a known issue (see bug ID CSCar04580).
CSCar04580 Bug Details
|web auth (redirect) doesn't work when client users a https url|
A client whose home page is an HTTPS (HTTP over SSL, port 443) one will never
be redirected by Web Auth to the web authentication dialog. Therefore, such
a client will not know to authenticate, and will fail to connect to the
The client should attempt to open any HTTP (port 80) web page.