SMARTNET

Answered Question
Jul 22nd, 2012

What is the difference of getting CON-SNT-SMS-1 instead of CON-SNT-2960S4FS and CON-SNT-2964STL?

I have this problem too.
0 votes
Correct Answer by nkarthikeyan about 1 year 9 months ago

Hi John,

As per my knowledge CON-SNT-SMS-1 is for the SMS tool. I hope your purchased 2900 switch. So you can go with that. Even if you go through the link. It show manufacturing part as SMS in the second link. So always you have to choose your right model for your contract.

http://www.costcentral.com/proddetail/Cisco_SMARTnet_Extended_service_agreement/CONSNT2960S4FS/11114490/

http://www.costcentral.com/proddetail/Cisco_SMARTnet_Extended_service_agreement/CONSNTSMS1/612827/

Please do rate if the given information helps.

By

Karthik

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nkarthikeyan Sun, 07/22/2012 - 20:06

Hi John,

I understand your query. CON-SNT-SMS-1 is the smartnet code for the SMS tool i guess which is intergrated with the Cisco Works if am not wrong. I guess you have confused with the price variations..

CON-SNT-2960S4FS and CON-SNT-2964STL is the smartnet code for the specific models which you have purchased.

I feel you have purchased 2960 and 2964 which requires CON-SNT-2960S4FS and CON-SNT-2964STL. If you have purchased the SMS tool then CON-SNT-SMS-1 is required.

Please do rate if the given information helps.

By

Karthik

john.dejesus Sun, 07/22/2012 - 20:19

Yes I am confused. :-) So If I am going to get a smarnet for those switches it should be CON-SNT-2960S4FS and CON-SNT-2964STL. The vendor told me that CON-SNT-SMS-1 will cover those two. Which is which?

Correct Answer
nkarthikeyan Sun, 07/22/2012 - 20:38

Hi John,

As per my knowledge CON-SNT-SMS-1 is for the SMS tool. I hope your purchased 2900 switch. So you can go with that. Even if you go through the link. It show manufacturing part as SMS in the second link. So always you have to choose your right model for your contract.

http://www.costcentral.com/proddetail/Cisco_SMARTnet_Extended_service_agreement/CONSNT2960S4FS/11114490/

http://www.costcentral.com/proddetail/Cisco_SMARTnet_Extended_service_agreement/CONSNTSMS1/612827/

Please do rate if the given information helps.

By

Karthik

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Posted July 22, 2012 at 7:22 PM
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