In coming voip calls problem

Answered Question
Jul 25th, 2012
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Hi Experts


we have 2 branches one with ccum8.6 and another branch  with cme 8.8 both branch are connected with trunk


Cucm ext is 7xxx

cme ext is 5xxx


From 5xxx to 7xxx there no problem in calls but from 7xxx to 5xxx  we are not able to receive calls  but the call hits the 5xxx vg

i here attached the  debug  and the vg configuration

cc_api_call_setup_ind_common:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=7099

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=1

   dest=5019

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0


Jul 25 09:02:51.067: //-1/801949220300/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x3127FA60, Call Info(

   Calling Number=7099,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

   Called Number=5019(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=319

Jul 25 09:02:51.067: //-1/801949220300/CCAPI/ccCheckClipClir:

   In: Calling Number=7099(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)

Jul 25 09:02:51.067: //-1/801949220300/CCAPI/ccCheckClipClir:

   Out: Calling Number=7099(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)

Jul 25 09:02:51.067: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:


Jul 25 09:02:51.067: :cc_get_feature_vsa malloc success

Jul 25 09:02:51.067: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:


Jul 25 09:02:51.067:  cc_get_feature_vsa count is 1

Jul 25 09:02:51.067: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:


Jul 25 09:02:51.067: :FEATURE_VSA attributes are: feature_name:0,feature_time:812276736,feature_id:383

Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=7099(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

   Called Number=5019(TON=Unknown, NPI=Unknown))

Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_process_call_setup_ind:

   Event=0x2BD31198

Jul 25 09:02:51.067: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 5019

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallSetContext:

   Context=0x3208C228

Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 319 with tag 1 to app "_ManagedAppProcess_TOLLFRAUD_APP"

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallDisconnect:

   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallDisconnect:

   Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)

Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x3127FA60, Tag=0x0, Call Id=319,

   Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)

Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Jul 25 09:02:51.067: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:


Jul 25 09:02:51.067: :cc_free_feature_vsa freeing 306A5BF8

Jul 25 09:02:51.067: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:


Jul 25 09:02:51.067:  vsacount in free is 0

_KSA_CMEVG01#


Please help to resolve the  issue

Correct Answer by acampbell about 5 years 3 weeks ago

Raja,


Lokks to me liker the call is being reject as Toll fraud


Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 319 with tag 1 to app "_ManagedAppProcess_TOLLFRAUD_APP"

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallDisconnect:

   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallDisconnect:

   Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)



Can you allow the calling Ip address under


!

voice service voip

ip address trusted list

Ipv4 (CALLING IP ADDRESS) 255.255.255.255

Or disable the feature

!

voice service voip

no ip address trusted authenticate

!




Regards,
Alex.
Please rate useful posts.

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ronpatel Wed, 07/25/2012 - 03:04
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Hi,


Have you specified G729 codec for this call in CUCM. If yes, Please use voice class codec command and add G729 in Dialpeer 1 on CME.


Regards

Ronak Patel


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Correct Answer
acampbell Wed, 07/25/2012 - 04:48
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  • Green, 3000 points or more

Raja,


Lokks to me liker the call is being reject as Toll fraud


Jul 25 09:02:51.067: //319/801949220300/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 319 with tag 1 to app "_ManagedAppProcess_TOLLFRAUD_APP"

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallDisconnect:

   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 25 09:02:51.067: //319/801949220300/CCAPI/ccCallDisconnect:

   Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)



Can you allow the calling Ip address under


!

voice service voip

ip address trusted list

Ipv4 (CALLING IP ADDRESS) 255.255.255.255

Or disable the feature

!

voice service voip

no ip address trusted authenticate

!




Regards,
Alex.
Please rate useful posts.

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