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7925 Extension Mobility won't appear

kmontgomery
Level 1
Level 1

Have a number of 7925 handsets configured exactly like their counterparts, and yet Extension Mobility will not appear under the services... struggling to find a cause, have gone line by line through the configs, cannot find any difference.  Have seen some phones unable to run the services, but not 8 at one time.  Any ideas where to start?

4 Replies 4

Amjad Abdullah
VIP Alumni
VIP Alumni

You have same firmware in all of working and non working phones?

Sent from Cisco Technical Support iPad App

Rating useful replies is more useful than saying "Thank you"

Yes, and that was not the issue.  See other reply.

kmontgomery
Level 1
Level 1

Surprisingly, we found a database replication error beteeen the publisher and the subscriber,, and once repaired, the service was able to be added easily to the 8 phones... very odd indeed, but resolved.

Please mark this thread as answered as you have a solution to your issue now.

Thanks.

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