Unity Connections Question

Unanswered Question
Jul 27th, 2012
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Hi Team,


I have a question for you all.. I have couple of Unity connections installed in my Concern. But I am wondering whenever I try with the following URL I can able to open the Unified CM Administrator page. How does CUCM in the Unity Connections. Please explain.


Unity Connections IP: 11.12.19.11

But I can open the CUCM page with the following url: https://11.12.19.11:8443/ccmadmin/show.do

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Mohsin Khan Feroz Fri, 07/27/2012 - 05:17
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Ronak,


My question was not how to access the unity connections But how do we have the CUCM's kernal in the Connections box?

Chris Deren Fri, 07/27/2012 - 06:59
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As Java points out you must be running one of the Business Edition variants where CUCM/UCON and possibly other apps are installed on the same server.


HTH,


Chris

Mohsin Khan Feroz Fri, 07/27/2012 - 07:02
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Chris / Java,


Thats not the Business Edition, thats the enterprise Connections which has more than 6K users configured. I am familier with the BE..

Chris Deren Fri, 07/27/2012 - 07:08
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I just tried it on one of my environments and in fact it does the same, looks like some CUCM pages are getting installed on UCON for whatever reason, when you authenticate to it with UCON credentials though you will see there is not much to it.


HTH,


Chris

Mohsin Khan Feroz Fri, 07/27/2012 - 07:12
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Exactly,


It stops on the home page of the "Cisco Unified CM Administration". Also shows the license info as it is running on the demo licenses. Except the License drop down, none other dropdowns works..

Chris Deren Fri, 07/27/2012 - 07:20
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Yup, I would not be concerned with as it seems to be simply issue with application installer. You can always open TAC case to have them open bug on it or see if they have one already or if they treat it as normal behaviour.


You can also build DNS redirect to redirect it to UCON home page if someone enters it this way.



HTH,


Please rate all useful posts!


Chris

Rob Huffman Fri, 07/27/2012 - 07:47
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Hi Moshin,


Just thought I would add a note to the great info from Chris, Java & Ronak +5 each


This is happening on our set up as well. When the Connection IP with ccmadmin is

entered the search is actually trying to take us to the Cisco Unified Serviceability page

which is one of the common pages between both systems. I'm guessing this is a bug

rather than "working as designed" but probably just a severity 5 - Cosmetic. I did search

the BST for CUC and CUCM bugs related to this issue and came up empty.


You can open a TAC case directly from this page and the engineer with be able to see

the thread which may help your cause



Cheers!

Rob



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