Hi Wayne,
Have they given you configuration information to assist you with the setup process?
If they have can you post it without all the sensitive information just to be sure it is everything you need to get it working.
Also as per our private inboxing, can you advise if your UC is WAN facing or if you have a router in front of it?
Cheers,
David Trad.
Cheers,
David Trad.
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