We are using UC version 22.214.171.12400-2. When I try to import a user, I received following error -
Friday, August 3, 2012 9:45:58 AM EDT ERROR importing user (NAME) with extension = XXXXXX : Department input is invalid
From Tomcat log, I see -
15:36:00.619 |16247,,,Cuca,3,ERROR [pool-7-thread-30] com.cisco.unity.dao.impl.SubscriberDAOImpl - field validation exception
15:36:00.619 |16247,,,Cuca,2,ERROR [pool-7-thread-30] com.cisco.unity.async.UserImporter - Exception while importing user: null
15:36:40.411 |16247,,,Cuca,4,ERROR [pool-7-thread-30] com.cisco.unity.datatools.BeanHelper - invalid field: name=department, value=Executive Administration
, constraint=regex: ^[^\x00-\x1F\x7F]*$
Any help or advice is much appreciated. Thanks in advance!
Try creating a new test user in the same department in AD and import them to see if they have the same issue. Trying to narrow down what works and what doesn't will be key.
Hope that helps,