I need to make sure I am looking at the correct product. We need to have the ability to record phone calls in our organization. I know CUCM 9 will have the new feature "One touch recording". We will be aquiring all of the latest software after it is released. Obviously we cant purchase the latest software today, but I need to make sure this the back end product that will allow the function to work. Does anybody know?
I have this problem too.