Hello Support Community,
i configured Cisco Unified Mobility / Single Number Reach / Mobile Voice Access, or however you want to call it
if i enable the feature and someone calls my office number the cell phone rings a bit later than the phone.
if i call in to the mva number, i enter my pin, i press "1" and the Number i want to call, i'll be connected to that number, so basically it works.
BUT i don't geht Transfer and Conference to work.
if i have a mva call on my cell phone and i press *81 the caller gets hold. *82 for exclusive hold works and *83 for unhold also works.
but if i press *84 for Transfer or *85 for Conference nothing works.
In the Service Parameters the Enable Enterprise Feature Access is "True"
i tried to configure Call Routing -> Mobility -> Enterprise Feature Access.... but this did not solve the problem.
my customer has CUCM 7.1(5b)SU5 and i configured the same in my lab with CUCM 8.6(2a)SU1 and both have the same behavior. For both clusters i have an H.323 Router (no hairpinning)
and second Question: Is there a user guide for this feature?