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Cisco Unified Mobility with CUCM: No Conference and Transfer

Unanswered Question
Aug 6th, 2012
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Hello Support Community,


i configured Cisco Unified Mobility / Single Number Reach / Mobile Voice Access, or however you want to call it


if i enable the feature and someone calls my office number the cell phone rings a bit later than the phone.

if i call in to the mva number, i enter my pin, i press "1" and the Number i want to call, i'll be connected to that number, so basically it works.


BUT i don't geht Transfer and Conference to work.


if i have a mva call on my cell phone and i press *81 the caller gets hold. *82 for exclusive hold works and *83 for unhold also works.

but if i press *84 for Transfer or *85 for Conference nothing works.


In the Service Parameters the Enable Enterprise Feature Access is "True"   



i tried to configure Call Routing -> Mobility -> Enterprise Feature Access.... but this did not solve the problem.


my customer has CUCM 7.1(5b)SU5 and i configured the same in my lab with CUCM 8.6(2a)SU1 and both have the same behavior. For both clusters i have an H.323 Router (no hairpinning)


and second Question: Is there a user guide for this feature?

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