Black Screen when playing a multicast stream

Unanswered Question
Aug 8th, 2012
User Badges:


I am running DMS 5.2.2. I have a scientific Atlanta encoder which i use for enterprise tv. I have created a media asset that carries the multicast stream and then put it on a presentation. When i push the presentaion to the dmp, i am able to see the stream but the screen goes black periodically for about 2 to 3 seconds and then resumes. Any ideas.


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
panayiotiscy Wed, 08/08/2012 - 04:30
User Badges:

Hello Martin,

I remember experiencing this in the past.

You should play a bit with the jitter settings under the multicast setting of the dmpd.

Increase the ms setting and this should do your job.

sdhanral Wed, 08/08/2012 - 05:48
User Badges:
  • Bronze, 100 points or more

Please confirm the exact multicast URL that you have in the asset.

Is it UDP://: or udp://:

Note the case difference in the URL.


Sagar Dhanrale


This Discussion

Related Content