Where do you configure the option to allow a caller to be diverted to the unanswered persons mobile phone or other extension rather than leaving a message?
Pressing 0 does return you to the operator (even if 0 isnt the programmed operator number)
You can configure Reach Me Anywhere. This feature is enabled on Usage Profile and number can be configured on Admin User Page and also User Options Page
User can Call Forward All to an extension or mobile phone number
On Usage Profile, you can configure Call Forward No Answer. Since it is on Usage Profile, it is applicable to all users in that Usage Profile
Thanks
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