Edit or remove video URL in IPICS

Unanswered Question
Aug 10th, 2012

Hi all,

How do you edit or delete the video URL in IPICS when you add live video streams to an incident? I configured a bunch of the video URL's incorrectly, and didnt realize I was typing the wrong server address in the URL. Now I have a bunch of video feeds in there that are all wrong. I dont want any other users getting confused if they create an incident, and go to add video to it, they will not know which feed is the correct feed.

I have tried doing the ipics_remove_vsom --all command in the CLI, but it tells me that there arent any VSOM video feeds configured. All the feeds were configured as VSM feeds though through the dispatch console.

Any help would be great



I have this problem too.
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Quinn Vidal Mon, 08/13/2012 - 15:32

Having the same issue . .

tried going through the server

removing the incident

nothing seems to get rid of the feeds that I have added

jason_crosby Tue, 08/14/2012 - 07:32

Well I opened a case with TAC and they said that you have to remove the video from the incident, and after 30 days, any resource that is not associated with an incident is purged from the server


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