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UCCX 7.x to 8.5x upgrade pre-planning

Unanswered Question
Aug 16th, 2012
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I have bits and pieces of thing to check prior to upgrading uccx from version  7.x to 8.5x.  Is there a document out there that contains a complete list of  things that have changed in the configuration or things to check prior to  upgrade and migrating the data.


I am thinkings of a list such as:

- Enterpise data settings will not migrate

- work flow settings will not migrate.

- database settings will need to be converted.

- scripts that write and read xml files need to checked.

- icd must appear on lines 1-4 only.


And direction would be helpful. 

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Chris Deren Thu, 08/16/2012 - 17:59
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Have you read the install/upgrade guide and release notes?


Chris

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