I'm currently getting an error for some messages when I do a COBRAS Export.
Unity Connection version 7.1.3
At the beginning the IMAP connection is successful.
[Thread 001], [12/08/16 07:57:52], Checking IMAP connectivity capability before starting export.
[Thread 001], [12/08/16 07:57:52], IMAP connection established to target.
But for a lot of messages the export is failing - Any Ideas?
[Thread 013], [12/08/16 08:06:59], (error) fetching email via IMAP. Message index=567, error=ChilkatLog:
DllDate: Jan 19 2012
Architecture: Little Endian; 32-bit
Language: .NET 4.0
Is this happening for secure messages? Maybe the export is not allowed? Any settings not allowing the export of this messages?
How can i check if I have secure messages on that server?
I did the Export for another server as well. No errors is this situation.
I don’t think it’s likely that secure messages would be causing IMAP failures like that on individual messages over normal messages, though – COBRAS establishes a secure SSH connection via IMAP when attaching for the super-user access model used for Connection’s IMAP backup and restore mechanism – once established all messages of any type are available – there’s no difference in secure vs. non secure at that level other than the flag in the header. You wouldn’t be more or less likely to get individual message failures based on their secure flag or not.
More likely you have some damage on the Connection side (i.e. file system/db error – I see this now and again with sites that take a power hit or the like and then decide it’d be a good idea to get a backup for instance) – there’s no way to tell from the client side much in the way of details, that error gets issued from the server side – you’d need to set some diags on the Connection server side to see what it’s coughing up.
It could be that Connection is having a particular problem with secure messages but I’d be very surprised if that were the case.