ACS 5.1 installations

Answered Question
Aug 21st, 2012

Hi Guys,

I just installed ACS 5.1 using its ISO file in my VM Ware Player.

The installations looks good from beginning... and up till now I think the installation process is finish.

But I still not able to use https://<vmware player ip address>

What is the problem?

I ping my VMware player success.

I have this problem too.
0 votes
Correct Answer by Scott Fella about 1 year 7 months ago

Here is what you need to do using VM Player

You can run a minimum of 60.0 GB

Choose the ISO file you want to install

Choose #1

The VM will finish the install and reboot

Type setup and enjoy!

Correct Answer by Amjad Abdullah about 1 year 7 months ago

Totardo: i think i got your problem.

What OS u chose when you created the VM? You recreate a VM and choose ( I will install the operating system later).

Do not choose other options because other options will detect the OS automatically and capture some information from you for unattended installation. This does not work with the ACS installation.

Try again, set the VM parameters manually and you'll get the wizard successfully this time.

HTH

Amjad

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Average Rating: 5 (7 ratings)
Amjad Abdullah Tue, 08/21/2012 - 11:26

What is the network settings that you use for the Network adapter on the VM machine?
use bridge mode. That should work.

I suppose you try to https to the ACS from the host machine. If from different machine please explain the topology.

HTH

Amjad

Scott Fella Tue, 08/21/2012 - 13:26

You need to still configure ACS. From vm player, you should see the console in which you can issue a show run. If you don't see a console, then the install didn't work.

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Amjad Abdullah Tue, 08/21/2012 - 13:30

Yes Scott. But I think when Totardo said he can ping the VM then that means the connectivity is OK and the IP address is assigned correctly to the VM.

Scott Fella Tue, 08/21/2012 - 13:34

Well he mentioned he can ping his vm player, which to me is the pc that is running vm player:) who knows:)

He should ping from the ACS CLI to the default gateway or he can issue a show

application ACS status (I think that is the command) to see if the service is up.

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Amjad Abdullah Tue, 08/21/2012 - 13:37

I understand your point. That's why I asked him about the network settings and the topology.

Totardo could possibly be using the host machine IP address, not hte VM IP address. :-)

petnugen Tue, 08/21/2012 - 15:05

When you boot the install disc and the install completes ACS will present the following.

The IP address you would use would not be the VMplayer but the machine IP address you entered? Not used VMplayer just ESXi so I am assuming its similar.

Type 'setup' to configure your appliance

localhost:

Did you enter the setup script and put in IP address etc..

The details you enter are as follows, after you complete the script it reboots again

localhost login: setup

Enter hostname[]: acs-server-1

Enter IP address[]: 209.165.200.225

Enter IP default netmask[]: 255.255.255.0

Enter IP default gateway[]: 209.165.200.1

Enter default DNS domain[]: mycompany.com

Enter Primary nameserver[]: 209.165.200.254

Add/Edit another nameserver? Y/N : n

Enter username [admin]: admin

Enter password:

Enter password again:

Pinging the gateway...

Pinging the primary nameserver...

Do not use `Ctrl-C' from this point on...

Appliance is configured

Installing applications...

Installing acs...

Generating configuration...

Rebooting...

After the reboot you should be able to login and verify the install. As Scott said

show application status ACS will verify all the processes are running.

Also use

show application

or

show application version.

Robot_Otobot Wed, 08/22/2012 - 02:04

Hello Pete, Steve

The software stop and say:

localhost login:

By following your tips, I enter 'setup'

localhost login: setup

But he reply with:

Password:

This is not like how you describe it. You say to me enter the command 'setup' at localhost login after that I should brought to this feedback:

Enter hostname[]: acs-server-1

But instead of that, I brought to entering password. What was the problem guys?

Robot_Otobot Wed, 08/22/2012 - 02:07

Hello Amjad,

I'm running the VMware player and Windows 7 on the same laptop from which I run https://.

I can ping the VMware machine from Windows 7. But the GUI won't showed up when https to the VM.

What could be the problem?

Thank you

Amjad Abdullah Wed, 08/22/2012 - 04:10

Can you login into the console? Have you provided address to the ACS from the initial wizard?

If you used "setup" before then it wont work again.

When setup is allowed the prompt will tell that:

Type 'setup' to configure your appliance

localhost:

Now, the questions are: what is the ip of the ACS?

What is the network config for the VM? What is the ip address that VMWare adapter on the laptop has?

What is the default gateway for acs?

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Scott Fella Wed, 08/22/2012 - 04:53

You installed the OS, but ACS did not install. Make sure you follow the minimum requirements especially the hard drive space.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.1/installation/guide/csacs_vmware.pdf

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Scott Fella Wed, 08/22/2012 - 08:01

I have always had to specify the minimum to get ACS to install on my VM's.

Per the doc

Note ACS 5.0 installation may fail with less than 500GB hard-disk space.

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Amjad Abdullah Wed, 08/22/2012 - 08:26

You are ok. VM can be done with 64 GB. If you have it installed then there is no limitation problem. If there is any limitation it would have told you that at time of installation and you could not install it.

Now i think you went through the setup wizard at least once, right? This is what it looks like.

If yes, then you configured a username and a password for the console, use them o login and get (show running config) and (show application status axs) output.

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Tarik Admani Wed, 08/22/2012 - 20:22

You can try to boot from the iso and perform the password recovery. After performing the password recovery it should show you which admin account (default is admin) and use the keyboard monitor option to change the password and then issue the commands that Amjad mentioned above.

show application status acs should show you the status of the acs....also show application will show you if it is installed or not.

Thanks,

Tarik Admani
*Please rate helpful posts*

Robot_Otobot Thu, 08/23/2012 - 00:03

Did you mean I am not using admin password of the ACS configuration? So I need to do a password recovery sir?

I have created a username and password just when I push a create a new VM button on my VMware player software. Is this username-password not capable to start that ACS configuration sir?

Correct Answer
Amjad Abdullah Thu, 08/23/2012 - 15:09

Totardo: i think i got your problem.

What OS u chose when you created the VM? You recreate a VM and choose ( I will install the operating system later).

Do not choose other options because other options will detect the OS automatically and capture some information from you for unattended installation. This does not work with the ACS installation.

Try again, set the VM parameters manually and you'll get the wizard successfully this time.

HTH

Amjad

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Robot_Otobot Fri, 08/24/2012 - 00:00

Hai, Amjad thanks for your guidance.

Today I am not on my laptop. Soon when I am on my laptop I will do what you told me..

I will post the result.

Thank you very much. Regards to you sir.

Robot_Otobot Fri, 08/24/2012 - 05:24

Alright! I try your suggestion and it works! Picture 4. I press 1 and process goes but stop because of this error Picture 5.

Assigned Hard disk drive = 60 GB. The IOS agree with that, and it decide to go to evaluation version.

Can you help me, what is this "kickstart.KickstartValueError: specified disk sda in partition command which does not exist" ?

Attachment: 
Robot_Otobot Wed, 08/22/2012 - 23:56

Thanks for your help Amjad...

Yes, I went through the wizard once.

And then the wizard stop then tell me to enter my localhost login (picture 1): < I should filled this with what? My acs username or my localhost login? But I don't entered any ACS username yet>

I entered it with my own username along with my password that was asked by the machine when I started to instal the image on VM. After I entered my localhost login and password I came into another prompt "$". After this prompt apear, I enter 'setup' command. Then I came into 'Choose a Tool' window (picture 2)

So how can I get into this below:

localhost login: setup

#

Enter hostname[]: acs-server-1

#

r_j_velazquez Tue, 06/04/2013 - 09:39

A VERY IMPORTANT NOTE:

     During the installation processes the point in which the ACS is being stalled to the point of rebooting may take up to 15 minutes, depending on your computer speed so be patient.

Scott Fella Thu, 08/23/2012 - 05:27

You have a temp license? If so, 60gb minimum is needed when you configure vm. Did you set this in vm or did you just let vm set the defaults? You need to configure this before starting up your vm.

From what I remember, the screen shots you posted, ACS did not install properly and the OS was the only thing installed.

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Robot_Otobot Fri, 08/24/2012 - 00:15

Thank you Scott for your help.

Yes, I have the license. First I let the VM assigned the GB then on my second try I try to manually change it to 70GB without reinstalling it from the first though. The result is same..

on my third attempt, I reinstall it, this time using 70GB. Same sequence of installation process, same results

on my fourth, I take another ISO file. Different ISO then before. Go install it. But again the result is still the same

I give up I will give it another try this weekend.

Thanks Scott

Scott Fella Fri, 08/24/2012 - 00:32

I will try to see if I can bring it up using vm player this weekend. I have it running on VM Workstation and ESXi 5 in a lab.

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Amjad Abdullah Fri, 08/24/2012 - 03:17

Scott: the requirements are independent from the license. It will check for disk space during (or actually before) the installation while you can install the license after you are done with the installation. So there should be no problem with the disk space if it is 60 GB+.

try it yourself and see.

Regards,

Amjad

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Scott Fella Fri, 08/24/2012 - 04:42

I understand that... I jumped the gun and was thinking of a production ACS. What I want to see if player does something different and if it's isolated to player.

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Correct Answer
Scott Fella Fri, 08/24/2012 - 19:01

Here is what you need to do using VM Player

You can run a minimum of 60.0 GB

Choose the ISO file you want to install

Choose #1

The VM will finish the install and reboot

Type setup and enjoy!

Amjad Abdullah Sat, 08/25/2012 - 00:37

Excellent Scott. +5.

Totardo: Now Scott made it step by step for you. You should be now able to do it without a problem. Let us know if any issue arises.

Please mark Scott's answer as correct answer as well.

Robot_Otobot Sat, 08/25/2012 - 13:44

Superb Scott!! Thank you so muchhhh

Now, the machine is up..... Thanks aite??????

and thanks too Amjad, many thanks to you all

coolprat1 Tue, 01/08/2013 - 10:22

hi friends..

Prateek here..

i am too facing the same issue..

i have installed the ACS 5.3 on vmware workstation 9.0 with exsi 4 . the problem is i cannot open the acs page on my browser. i have pinged on my default gateway( a simple topolgy on gns with a router of ip add 10.11.11.1 255.255.255.0 and cloud acting my acs). my acs ip add 10.11.11.25 255.255.255.0 . ping pings my router and vice versa. the deafult gateway on my acs is 10.11.11.1...when i use the command show application status acs ..all the services are running.

i dont understand where i am wrong..please help..

Amjad Abdullah Tue, 01/22/2013 - 22:44

I think your issue is a connectivity issue and not an issue with the ACS. If you still face the issue provide us with a topology diagram.

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Posted August 21, 2012 at 7:23 AM
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