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Jason Hutchinson Fri, 08/24/2012 - 12:05
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Quality of Service

Quality of service (QoS) must be enabled and engineered correctly on the network to provide consistent and predictable end-to-end levels of service. Cisco Unified CCX software does not mark any network packet and thus, ensure to mark the traffic at the network edge routers. Table 4-3 shows the recommendation on the QoS markings for Cisco Unified CCX HA over WAN deployment.



The SRND:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/design/uccx851srnd.pdf


Reference 89/142


Table 4-3QoS Recommendation for Cisco Unified CCX HA over WAN

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